Ngā Pātai e Hiahiatia ana

Kimihia ngā whakautu mō ngā pātai tino nui mō Delivery365.

Tīmatanga

Ko Delivery365 he papatūhono whakahaere tuku tino ōrite. Ka huihui ia i ō mahi katoa ki tētahi wāhi: he backoffice tukutuku mō ngā kaiwhakahaere, he taupānga pūkoro mō ngā kaiārahi, me tētahi tomokanga ka taea e ō kiritaki te aroturuki i ō rātou tukuhanga i te wā tūturu. Mai i te wā ka hangaia tētahi tukuhanga tae noa ki te wā ka tūtohu, ka taea e koe te aroturuki i ngā kaiārahi i runga i tētahi mahere ora, te hopu i ngā taunakitanga tuku, me te tiaki i ngā hōtaka katoa i roto i tētahi pūnaha.

Pātōhia Rēhita ā whakaurua te ingoa kamupene, īmēra, me te kupuhipa. Whakaūngia tōu wāhitau īmēra. Takiuruhia ki tōu backoffice ā tāpirihia ōu kaiārahi me ngā kiritaki tuatahi. Ka oma tōu wāhi mahi i runga i tōu subdomain ake (yourcompany.delivery365.app).

Ka riro i ia pakihi tōna ake subdomain tohu ingoa, pēnei i te yourcompany.delivery365.app, me tōna ake papaaho me ngā raraunga. Ka wehewehea rawa atu ia kaute, nō reira kāore ō tukuhanga, ō kaiārahi, ō kiritaki rānei e hono ana ki tētahi atu pakihi i runga i te papatūhono.

Ko te kaiārahi tīmata i hangaia kia ārahi i a koe i ngā tautuhinga timatanga, huri kohikohi: (1) Tāpirihia ōu kaiārahi ā āpōhia (2) Tāpirihia ngā kiritaki (3) Whakatauhia ngā momo waka me ngā momo ratonga. I muri mai, ka taea e koe te hanga i tāu tukuhanga tuatahi me te tīmata aroturuki.

Ka tikiake ngā kaiārahi i te taupānga Delivery365 Deliveryman mai i te Google Play Store i runga i ō rātou pūrere Android, ā ka takiuru mā te kaute i hangaia e koe mō rātou i roto i tō backoffice.

Āe. Ka tīmata ia wāhi mahi hou ki tētahi whakamatautau kore utu kia taea e koe te hanga tukuhanga, te tono kaiārahi, me te whakamātau aroturuki ora i mua i te kōwhiri mahere.

Kāo. Ka taea e koe te tīmata i tōu whakamatautau kore utu me te kore whakaurua kāri, ngā taipitopito utu rānei.

Aroturuki GPS

Āe. I a ngā kaiārahi e whakatuwherahia ana te taupānga Delivery365 me tētahi ara e haere ana, ka tukuna ō rātou tūnga ki tō backoffice ā ka whakaaturia ki runga i te mahere hora waka ora.

I a ngā kaiārahi i runga i tētahi ara hohe, ka hopukia e te taupānga ō rātou tūnga GPS i ia 20 hēkona pea.

Āe. Ka oma tonu te hopunga wāhi i muri i te taupānga ahakoa ka huri te kaiārahi ki tētahi atu taupānga, i a ia i runga i tētahi ara hohe me te āhei wāhi kua tukua.

E whiwhia ana te tika wāhi i runga i te pūrere kaiārahi me te tohu pūkoro, engari i ngā āhuatanga noa ka tika ana ngā tūnga i roto i ētahi mita. Ka penapena e te taupānga ngā pito GPS ā ka tukuake i roto i te raupapa.

Ka haere tonu te taupānga ki te hopu wāhi i runga i te pūrere i a ka heke te hononga. Ka hoki mai te tohu, ka tukuakehia ngā pito i roto i te raupapa i hopukia ai, nō reira ka noho tōtika tonu te hītori ara.

Āe. Ka tiaki a Delivery365 i tētahi hītori ōrite mō ia ara ā ka tuku āhei ki a koe ki te whakataurite i te ara i mahere ai me tērā i haere ai te kaiārahi.

Taunakitanga Tukuhanga

Ka tukua e Delivery365 ōu kaiārahi ki te whakasū i ia tukuhanga ki ngā taunakitanga e hiahiatia ana e ōu kiritaki: toko, ngā whakaahua, ingoa kaiwhiwhi me tau tuhinga, me tētahi kōrero poto. Tirohia [email protected].

Āe. Ko koe e whakatau ana ko ēhea kōwhao me hopukia e ngā kaiārahi, pēnei i te toko, te tau tuhinga rānei.

Ka whakaotia ngā hiahia mā te raupapa whakaarotau māmā: (1) Tautuhinga kiritaki (2) Tautuhinga pakihi (3) Taunoa.

Āe. Ka taea e tētahi kiritaki te whai i āna ake hekenga mō te hiahia o te toko, tau tuhinga rānei.

Ka āhei te kaiārahi ki te hopu i ngā āhuatanga me ngā whakaahua e tohu ana i te āhuatanga.

Ka hono ia toko, whakaahua, kōrero rānei ki tōna tukuhanga ā ka tiakina atu i tō backoffice.

Whakapai Ara

Āe. I a tētahi tukuhanga e whai ana i ngā tūāhanga maha, ka ārahia anōtia e Delivery365 i roto i te aunoa kia kitea ai te huarahi pōhēhē rawa atu.

Āe. Ka akiakina e Google Maps te ara, nō reira ka tataurihia te tawhiti me te roa i ngā āhuatanga promakōrero wā tūturu.

Ka tautoko a Delivery365 i ngā rerenga maha-tūāhanga noa: Tukuhanga, Hopunga, me te Hopunga me te tukuhanga (haerenga hoki).

Āe. Ka tiaki a Delivery365 i te ara i mahere ai me tērā i tūturu haere ai te kaiārahi, ā ka tatauria te rereketanga.

Ka rere tōtika te raupapa tūāhanga i whakapaitia ai ki roto i te taupānga pūkoro o te kaiārahi.

Āe. Mai i tētahi tūāhanga i roto i te taupānga kaiārahi, ka tūwhera i te pā kotahi te ārahi hurihanga i roto i Google Maps, Waze rānei.

Ka tāngia e te tirohanga ara te huarahi i mahere ai i waenga tūāhanga hei rārangi i runga i te mahere.

Taupānga Kaiārahi Pūkoro

Ka tāpirihia e ngā kaiārahi te taupānga Delivery365 Deliveryman mai i te Google Play Store i runga i ō rātou waea Android.

Ka hangaia te taupānga huri i tētahi rere māmā, ka taea te tāruarua mō ia tukuhanga: (1) Tirohia ngā tukuhanga (2) Kōmokea ki te tango (3) Pātōhia te wāhitau mō te ārahi (4) Whakaarotia te tūāhanga mā te hopu toko, ngā whakaahua, raraunga kaiwhiwhi (5) Haere ki te tūāhanga e whai ake ana.

Āe. I a tētahi kaiārahi e whai ara hohe ana, ka haere tonu te taupānga ki te hopu wāhi GPS i muri i te taupānga.

Ka oma tonu te taupānga tuimotu. Ka taea e ngā kaiārahi te haere tonu ki te tiro i ō rātou tūāhanga me te hopu taunakitanga tukuhanga i a rātou kāore he tohu. Ka hoki mai te hononga, ka aunoa tūhono ngā raraunga.

Kei te wātea te taupānga taraiwa i ngā reo katoa 100 e tautokona ana e Delivery365 — he rite tonu ngā reo ki ngā wāhanga atu o te pae. Ka taea e ia taraiwa te huri ki te reo e tino māmā ana ki a ia mai i roto tonu i te taupānga.

Āe. Ka tukuna e te taupānga ngā whakamōhiotanga pohi i a ka tonoa, ka tonoa anōtia rānei tētahi tukuhanga ki tētahi kaiārahi.

I a ngā tūāhanga maha e tohatoha ana i te wāhitau kotahi, ka whakaaturia e te taupānga rātou tahi hei kāri rōpū ka taea te whakawhānui.

Kāo tōna tūturu. Ko te taupānga e aro ana ki te māmā — ka kōmokea e ngā kaiārahi ki te tango, pātōhia kia ārahi, me te hopu taunakitanga kia oti ai tētahi tūāhanga.

Ngā Tukuhanga me Ngā Whāinga

Ka taea e koe te kawe mai i ngā tukuhanga ki Delivery365 mā ētahi ara: Ka hangaia ā-ringa i roto i te backoffice, ka kawemai ā-tini mai i tētahi kōnae CSV, ka tukuna mā te API hononga, ka tukuna e ōu kiritaki mā te tomokanga kiritaki, ka whiwhi rānei mai i ngā hononga takawaenga tautokohia.

Ka haere ia tukuhanga i roto i te āhuatanga tūnga mārama: Tuhinga, Tatari, Mahi, Oti (Angitu), Oti (Hinga), Whakakore.

Ko tētahi whāinga he tūāhanga kotahi i roto i tētahi tukuhanga — ko tētahi wāhi me tae atu te kaiārahi ki te hopu, ki te tuku rānei. Ka taea e tētahi tukuhanga te whai i ngā whāinga maha, ko tērā tā te tukuhanga maha-tūāhanga.

I a ka hinga tētahi tūāhanga, ka hopu te kaiārahi i te take o te hinganga, me ngā kōrero me ngā whakaahua e tohu ana i te āhuatanga.

Āe. Ka taea e koe te tukuake i tētahi kōnae CSV kia hanga ai i ngā rau tukuhanga i tētahi wā anake.

Ka taea e koe te tono i tētahi tukuhanga ki tētahi kaiārahi ake mai i te backoffice, tuku atu rānei ki roto i te rōpū tatari mō tētahi kaiārahi āhei ki te tango.

Ka huihui te papaaho backoffice i ngā tau o tōu mahi, me ngā maha tukuhanga, mahi kaiārahi, me ngā mōhiotanga mahi katoa i tētahi wāhi.

Ngā Kiritaki me te Multi-tenancy

Ko Delivery365 he papatūhono maha-kaitū, ko te tikanga ka oma ia pakihi i runga i tōna ake wāhi mahi wehe. Ka whai tō kaute i tōna ake subdomain tohu ingoa, pēnei i te yourcompany.delivery365.app.

Ko tētahi kiritaki ōu ake kiritaki — ko te pakihi, ko te tangata rānei e tukuhia ana e koe mōna. Ko tētahi kaiwhiwhi ko te tangata tūturu e whiwhi ana i te tukuhanga i te kūaha.

Āe. Ka whai a Delivery365 i tētahi tomokanga kiritaki tohu ingoa e taea ai e ōu kiritaki te whai i ō rātou tukuhanga i te wā tūturu.

Āe. Ka taea te auahatia ētahi tautuhinga mō ia kiritaki: Utu me Taunakitanga tukuhanga.

Ka whakahaerehia e koe ōu kiritaki mai i te backoffice, ka taea e koe te tāpiri i ngā hou, te ēdita i ō rātou taipitopito, me te hono tukuhanga ki a rātou.

Āe. Ka rite a Delivery365 mō te white-label, nō reira ka kite ōu kiritaki me ōu kaiārahi i tōu tohu ingoa, ehara i tā mātou: tōu ake subdomain tohu ingoa (yourcompany.delivery365.app) me tōu logo me ōu tae tohu ingoa.

Āe. Ka whakahaehia e tētahi kī API motuhake i tukuna mō ia pakihi te uru ki te API hononga.

Utu me Ngā Mahere

Ka tuku a Delivery365 i ngā mahere e whā: Starter — US$59/marama: 1,000 tukuhanga i ia marama me ngā kaiārahi hohe 20. Growth — US$159/marama: 5,000 tukuhanga me ngā kaiārahi hohe 100. Scale — US$399/marama: 15,000 tukuhanga me ngā kaiārahi hohe 400. Enterprise — utu ā-ritenga: hangaia mō ngā mahi nui. Tirohia te whārangi utu.

Āe. Ka tīmata ia wāhi mahi hou ki tētahi whakamatautau kore utu, ā kāore e hiahiatia ana tētahi kāri haumaru ki te tīmata.

Ka tapahia ia tukuhanga i tua atu o te āpure i tētahi reiti iti: Starter: US$0.045 mō ia tukuhanga tāpiri. Growth: US$0.032. Scale: US$0.023.

Āe. Ka tipu, ka rerekē rānei tōu nui tukuhanga, ka taea e koe te neke ki tētahi mahere e tika ana. [email protected].

Mō ngā pakihi e rēhita ana i runga ipurangi, ka whakahaerehia aunoa te utu mā te kāri haumaru mā Stripe, me ngā pire e hangaia ana mōu.

Āe. Ka wātea te utu ā-tau i ō mātou mahere utu. [email protected].

Mō ngā mahi nui, ka tuku te mahere Enterprise i te utu ā-ritenga. Whakapā mai ki a mātou i [email protected].

Kaute, Haumarutanga me Raraunga

Ka tiakina ngā raraunga tukuhanga o koe ki tōu pakihi. Ka whakamahia e Delivery365 te wehewehe maha-kaitū, nō reira ka wehewehea ōrite rawa atu ia kaute pakihi.

Ka whakamahi a Delivery365 i ngā takiuru wehewehe ā-tūnga: Kaiwhakamahi pakihi (takiuru ki backoffice), Kaiwhakamahi tomokanga kiritaki, me Ngā Kaiārahi (takiuru ki te taupānga pūkoro).

Ka whakamōtika te taupānga kaiārahi pūkoro ki te papatūhono mā te whakamōtika JWT reo ahumahi. Mō ngā hononga pūnaha ki pūnaha, ka whakahaehia e tētahi kī API motuhake i tukuna mō ia pakihi.

Āe. Ka mahia ngā utu kāri mā Stripe, e tutuki ana i ngā paerewa haumarutanga PCI-DSS.

Ka whakahaerehia e koe tōu kaute me tōu tīma mai i te backoffice. [email protected].

Āe. Ka wātea ngā hōtaka tukuhanga katoa i roto i tō backoffice. Ka taea anōtia te uru ki ngā raraunga tukuhanga mā te API hononga. [email protected].

Whakaoti Raru me te Tautoko

Mēnā ka hiahia koe ki tētahi āwhina, ko tō mātou rōpū tautoko e reira ana ki te āwhina. Ka taea e koe te īmēra mai ki a mātou i [email protected].

Ka kitea ngā kaiārahi i runga i te mahere ora i a rātou e mahi hohe ana me te tuku wāhi. Ka ngaro tētahi kaiārahi, tirohia: ka tuwherahia te taupānga me tētahi ara e haere ana, kua tukua te āhei wāhi ki te taupānga, ā, he tohu pūkoro mō te kaiārahi. Tirohia Aroturuki GPS.

Ko ngā ngaro te tikanga ko te kaiārahi i haere i roto i tētahi wāhi he ngohe, kāore rānei he tohu pūkoro. support.

Ka hono ngā taunakitanga tukuhanga ki te tukuhanga ā ka kitea i roto i tō backoffice. [email protected].

I te kawemai, ka rōpūhia ngā rārangi e tohatoha ana i te wāhitau kotahi ki tētahi tukuhanga kotahi mā ngā tūāhanga maha. Tirohia Ngā Tukuhanga & Whāinga ka whakapā rānei ki support.

Mō ngā pātai mō tōu mahere, tirohia ngā whakautu Utu & Ngā Mahere. Whakapā mai ki a mātou i [email protected].